Privacy Policy

Who we are

This website (https://secumax.org/) is the online store of Secumax, supplier of CCTV cameras, video recorders, access control systems and smart locks. If you have any questions about this policy, email us at sales@secumax.org.

What information we collect

When you place an order or create an account we collect your name, company, billing and delivery address, email address and phone number. We also keep your order history, wishlist and any data sheets or products you ask us about.

When you send us a message or join our newsletter we collect the details you enter in the form.

How we use your information

  • To process and deliver your orders, and to provide warranty and technical support.
  • To reply to product enquiries, quote requests and installer partner applications.
  • To send product news and offers, only if you have subscribed. You can unsubscribe at any time.
  • To keep our website secure and to meet our legal and tax obligations.

Payments

Card payments are processed securely by our payment provider. We never see or store your full card details.

Cookies

We use cookies to keep you signed in, remember your cart and wishlist, and understand how our website is used so we can improve it.

Who we share your data with

We only share your details with the companies that help us run the store, such as delivery partners and payment providers, and only as needed to complete your order. We never sell your data.

How long we keep your data

Order records are kept for as long as required for tax and warranty purposes. Account details are kept until you ask us to delete your account.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email sales@secumax.org and we will respond within 30 days.